SALARY $27.15- $28.15 Hourly
JOB TYPE Full-Time, Hourly (Temporary position, not to exceed 6 months)
LOCATION Yakima Office
PROGRAM DESCRIPTION
Generational Care is a nonprofit organization dedicated to enhancing the quality of life for individuals in their homes with dignity and compassionate care. Through its key programs, Home Care Services, Mid-Columbia Meals on Wheels, and Healthy Ages. Generational Care provides essential services such as in-home support for seniors, nutrition assistance, meal delivery to those in need, and healthy aging education. With a commitment to preserving independence and promoting well-being, the organization plays a vital role in serving the community and ensuring that older adults can age gracefully in the comfort of their own homes.
JOB SUMMARY
Generational Care looking for a dedicated Direct Care Supervisor to temporarily oversee home care service delivery to clients. This position involves supervising Home Care Providers, managing client service schedules, and ensuring high-quality service delivery. You’ll play a key role in recruitment, training, and performance evaluations while building
Essential Functions:
- Build and maintain strong working relationships with clients, families, care providers, case managers, contractors, and the community.
- Oversee Home Care Providers, including recruitment, onboarding, training, performance evaluations, conflict resolution, and documentation.
- Ensure effective service delivery by managing assessment of appropriate care provider to client assignments, service scheduling and monitoring, service issue resolution documentation and follow up, service verification, workplace safety, teaming decisions and assessment of training needs.
- Assist with on-call responsibilities and provide emergency client services as a substitute Home Care Provider.
- Uphold the agency’s mission, policies, and professional standards while ensuring compliance with service procedures.
- Maintain accurate case notes and documentation, making recommendations based on findings.
- Attend designated management meetings.
- Complete necessary “Clear Care” updates.
- Safeguard confidentiality of all client, provider, and business-related information.
- Perform other job related duties as assigned.
Skill & Qualifications
- Associate’s Degree or equivalent.
- 2 years of Home Care or customer service experience
- 1 year of office experience; supervisory experience preferred.
- Bilingual in English/Spanish preferred but not required.
- Strong leadership, communication, and organizational skills.
- Ability to work independently and as part of a team to support service delivery objectives.
- Effective communication skills in-person, on the phone, in writing, and electronically.
- Ability to respond calmly and appropriately to emergencies and on-the-job situations.
- Ability to demonstrate high level of safety awareness
Working Conditions
Primarily office-based work with some physical effort, including sitting, standing, and occasional lifting (up to 25 lbs). Regular attendance, punctuality, and adaptability to changing work hours are required.
Application Process
Visit ADP/Myself/Talent/Career Center to apply. A GenCare application is required. Resumes will not be accepted in lieu of an official application but may be attached as supplemental information. Open until filled. First consideration will be given to applications received by Tuesday, February 10, 2026, at 4:00 pm.
Contact/application information:
You can view a complete job description here.
Resumes will not be accepted in lieu of a completed application.
Thank you for your interest, and we look forward to your application!
Other:
Home Care Services is a program of Generational Care, an SE WA ALTC COG, and Yakama Nation contractor.
Generational Care is an equal opportunity employer and does not discriminate in any area of employment, its programs, or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact our Human Resources Department at (509)735-2067.
If you have a disability and are unable to use our online tools to search or apply for jobs, we would like to assist. Please contact our Human Resources Department at (509)735-2067 for accommodation assistance.
